14. april 2025
J.No. 2023-7329-0030
Doc.nr. 708707
Caseworker
Final Decision – IMI A56 501456 / CR 518733
The Danish Data
Protection Agency
Regarding your complaint about Jollyroom AB Carl Jacobsens Vej 35
2500 Valby
The Danish Data Protection Agency hereby returns to the case, where on 10 January 2023 Denmark
T 3319 3200
you have complained to the Authority about Jollyroom AB (hereinafter Jollyroom) to the Danish
[email protected]
Data Protection Agency. datatilsynet.dk
VAT No. 11883729
The Data Protection Agency considered that the specific case involved cross-border
processing of personal data. As part of the cooperation mechanism for cross-border cases,
the Danish Data Protection Agency introduced the case to the other EU supervisory
authorities. The supervisory authority in Sweden, Integritetsskyddsmyndigheten, has dealt
with the case as lead (competent) supervisory authority, including in cooperation with the other
supervisory authorities. This is because Jollyroom's main business is located in Sweden.
It appears from your complaint that Jollyroom will not comply with your request for deletion of
your information.
The Swedish supervisory authority does not take any further action based on your
complaint
The Swedish supervisory authority has now decided to discontinue its investigation and the
case is therefore closed with this letter. The Swedish supervisory authority has hereby decided
to reject your complaint, stating that Jollyroom has granted your request for erasure.
The reason for the Swedish supervisory authorities’ decision
In connection with the handling of your case, the Swedish supervisory authority has asked
Jollyroom for an opinion.
On 13 August 2024, the Swedish supervisory authority sent Jollyroom’s reply to the opinion to
the Danish Data Protection Agency, which the Danish Data Protection Agency forwarded to
you on 23 August 2024 so that you could submit any comments you might have.
On the same day, you replied to the Danish Data Protection Agency stating that you can
confirm that Jollyroom has deleted your data.
Closing remarks
On the basis of the above, the Danish Data Protection Agency considers the case closed and
does not take any further action in relation to your complaint.
Side 2 af 2
The decisions of the Data Protection Agency may not be appealed to any other administrative
authority, cf. Section 30 of the Data Protection Act. The decisions of the Data Protection
Agency may, however, be brought before the courts, cf.
Section 63.
Kind regards