1(2)
SA Ireland
Reference number:
IMY-2022-6649 Decision on complaint
Date:
2025-03-18
Decision of the Privacy Protection Authority
Case closed.
Reasons for the decision
The Swedish Data Protection Authority (IMY) has received a complaint from you
against the company Resetera/M.O.B.A Network AB. The complaint shows that the
company has not complied with your request for access to personal data (Article 15 of
the GDPR).
The complaint has been transmitted to us by the supervisory authority of the country
where you lodged your complaint (Ireland) in accordance with the provisions of the
GDPR on cooperation in cross-border processing. IMY has handled the complaint as
lead supervisory authority under Article 56 GDPR.
IMY shall process complaints about incorrect processing of personal data and, where
appropriate, investigate the subject matter of the complaint (Article 57(1)(f) GDPR).
On 28 August 2024, IMY asked the IE SA to forward a letter to you. The Irish Data
Protection Authority informed IMY on 4 September that the letter had been sent. The
letter asked whether your complaint was still relevant. You were informed that a failure
to reply within the two-week time limit would be interpreted as meaning that you wish
to withdraw your complaint against Resetera/M.O.B.A Network AB, with the result that
IMY would close the case.
On 11 September 2024, you replied in an email to the IE SA that, in view of the long
time that has elapsed without anything happening, you were unsure whether there
were grounds to keep the case active. For the avoidance of doubt, on 12 September
the IE SA sent you a request for clarification as to whether you wish IMY to continue
investigating your complaint. You have not subsequently provided any further reply to
the Irish Data Protection Authority. Since no further reply has been received from you
since then, IMY understands that you are no longer interested in pursuing the
complaint.
Postal address: Against this background, IMY decides not to investigate the complaint further.
Box 8114
104 20 Stockholm
Case closed.
Website:
www.imy.se
E-mail:
[email protected]
Telephone:
08-657 61 00
The Privacy Protection Authority Reference number: IMY-2022-6649 2(2)
Date: 2025-03-18
How to appeal
If you want to appeal the decision, you should write to IMY. In your letter, please
indicate the decision you are appealing against and the change you are requesting.
The appeal must be received by IMY no later than three weeks from the day you
received the decision. If the appeal has been received in due time, IMY will forward it
to the Administrative Court in Stockholm for consideration.
You can email the appeal to IMY if it does not contain any privacy-sensitive personal
data or information that may be covered by confidentiality. The contact details of the
authority can be found on the first page of the decision.